Cyberport PropTech start-up Butler is a tech-enabled management system that acts as a residential enterprise solution for property developers, property managers and landlords through a digital concierge subscription. It efficiently restructures interaction between residents and property managers with two different interfaces.
Instead of downloading an app, residents can contact Butler, which is powered by a combination of technology (such as AI & NLP) or customer service team via WhatsApp to streamline their home-service & building needs. Butler automates inquiries, solutions, booking, follow-ups, and home enhancements all in one point of contact. A modern and simplified way to schedule services from requesting a handyperson or housekeeping to reminding residents of upcoming lift maintenance, water outage, preregistering for visitors, paying management fees, mandatory household covid tests, and even delivery arrival notifications.
“Our drive to build and grow Butler stems from a desire to redefine the living experience for millennials and generation Zs. Our platform seeks to improve traditional residential practices, elevating it through an intersection of real estate, technology, and hospitality”, said Butler’s founder Jonathan Lam and Angues Chan.
The company’s SaaS dashboard for property managers renders an aesthetically pleasing dashboard that can present intuitive analytics and keep track of portfolio-wide buildings, helping property developers build brands, save time, and achieve more. A true no-code platform, empowering non-technical users to tell stories with data. It provides functions such as smart building notification, facility booking, management fee reminder, package management, and visitor management, making the tedious and complicated process of real estate management work more simple, organised, and efficient.
This tech-enabled management system can also be applied to service apartments, hotels, and commercial and retail spaces. Incorporating ESG awareness as one of their essential verticals, Butler is not only bringing the industry into an era of digital transformation, it is also reshaping the future of the living experience.
