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Senior Manager - Storage and Data Backup (Ref# SMSDB250319W)

Key Responsibilities

  • Report to Head of Information and Communication Technology (ICT).
  • Design and build the best-in-class technical infrastructure for delivering AI supercomputing systems according to the required technical architecture, performance, resilience, security, energy efficiency and service levels.
  • Configure, operate and maintain the storage and data backup infrastructure of the AI supercomputing systems.
  • Develop and maintain storage and data backup infrastructure policy, standards and procedures of AI supercomputing systems to align with industry standards, frameworks and good practices.
  • Collaborate with storage and data backup infrastructure suppliers to optimise AI frameworks and their operational environment and libraries to maximise performance and effectiveness for adopting the AI supercomputing systems.
  • Manage technical infrastructure outsourcing services and their contractual agreements, implement effective measures to improve effectiveness, compliance and quality of the service delivery, manage the relationship with the outsourcing partners.
  • Define storage and data backup infrastructure technical requirements and interconnect capabilities to optimise for the operations and performance of AI supercomputing systems.
  • Conduct performance analysis, benchmarking and modeling to identify performance bottlenecks, optimise system parameters and guide the technical infrastructure enhancements.
  • Evaluate emerging AI supercomputing technologies, including GPU processor, network fabrics, storage and interconnects for the continuous advancement of AI supercomputing systems based on technical requirements, performance characteristics and cost considerations.
  • Collaborate with subject domain experts to understand the specific requirements of scientific research and data-intensive workloads for using the AI supercomputing systems and propose appropriate technical infrastructure enhancements to manage the workloads.
  • Provide necessary support to conduct risk assessment, evaluate infrastructure control effectiveness and mitigate associated risks.
  • Monitor and analyse technical infrastructure events and alerts; identify and respond to infrastructure related risks, incidents and breaches.
  • Stay up-to-date with the latest advancements in AI supercomputing hardware, software and industry trends to guide future infrastructure design and technology adoption.
  • Provide appropriate technical guidance, training and support for effective use of the AI supercomputing systems.
  • Prepare management information, key matrices and reports for continuous improvement.

Requirements

  • 10+ year proven experience as storage and data backup infrastructure specialist, preferably in AI supercomputing environment.
  • Experience in AI supercomputing storage and data backup infrastructure design and implementation.
  • Experience in designing and optimising AI supercomputing infrastructure and systems for business, scientific, research, or data-intensive applications.
  • Experience in adopting hardware acceleration technologies such as GPU and NPU.
  • Understanding of performance analysis and optimization techniques for parallel computing, including profiling, tracing, and performance counters.
  • Familiarity with industry-standard storage interconnect, fabrics design and their impact on performance of AI supercomputing systems.
  • Knowledge of parallel programming models and frameworks and their application to AI supercomputing workloads.
  • Experience with AI supercomputing software stack components, such as compilers, runtime systems, job schedulers, and development libraries.
  • Experience in using deep learning framework such as TensorFlow, PyTorch, Caffee.
  • Understanding of programming languages such as Python, Java, C++, R and CUDA for building and implementing AI systems.
  • Good problem-solving abilities and the ability to analyse and address complex performance and scalability challenges.
  • Ability to adapt to a fast-paced and rapidly evolving technological landscape.
  • Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts.
  • Proficiency in written and spoken English and Chinese.
  • Passion with AI technical architecture, infrastructure and systems.
  • Candidates with less relevant experience may be considered for 
    Manager position.

We offer competitive package to the right candidate. Interested party please apply on or before 31 May 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Manager - Business Development (Ref# MBD250319W)

Key Responsibilities

  • Monitor and optimize the utilization of AISC to maximize operational efficiency and service delivery.
  • Develop and execute strategies to attract new user to AISC and new tenants to the DSP, showcasing its unique value proposition.
  • Identify and establish strategic partnerships with various stakeholders ecosystem partners to enhance the AISC’s offerings.
  • Conduct market research to identify trends, opportunities, and competitive positioning for the AISC and DSP.
  • Build and maintain strong relationships with tenants and partners to ensure satisfaction and retention.
  • Create and implement sales strategies to drive revenue growth for the AISC and DSP.
  • Support the vetting process of the AI Subsidy Scheme.
  • Monitoring and evaluating the effectiveness of business development strategies, making adjustments as needed to improve engagement and closing rates.
  • Provide support for ad hoc tasks as required.

Requirements

  • Proven 6+ years or above of experience in business development, sales, or a related role in the ICT industry, including fields such as Artificial Intelligence, Cybersecurity, and Cloud.
  • Bachelor’s degree in Business Administration, Marketing, Computer Science, or any related field.
  • Demonstrated success in engaging clients and closing high-value deals.
  • Excellent negotiation and persuasion abilities, with specific examples of successful outcomes.
  • Excellent presentation skills, organisational and multitasking abilities.
  • Excellent analytical and problem-solving skills, with a proactive approach to identifying business opportunities.
  • Strong communication and interpersonal skills, focused on relationship building.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Good command of English, Mandarin, and Cantonese.
  • Ability to work under pressure and meet tight deadlines.

We offer competitive package to the right candidate. Interested party please apply on or before 31 May 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Manager - Business Development (Ecosystem) (Ref# MBDE250319W)

Key Responsibilities

  • Drive the utilization of AISC through the AI Subsidy Scheme and other relevant offerings.
  • Develop and execute strategies to attract new user to AISC and new applicants to AISS, showcasing its unique value proposition.
  • Identify and establish strategic partnerships with various stakeholders ecosystem partners to enhance the AISC’s offerings.
  • Conduct market research to identify trends, opportunities, and competitive positioning for the AISC and AI Lab.
  • Build and maintain strong relationships with AISC users and partners to ensure satisfaction and retention.
  • Provide administration support to the subsidy scheme and the AI Lab, including but not limited to:
    • Application processing, progress monitoring, issue investigation, complaint handling, and document preparation, etc.
    • Monitor the status of the subsidy scheme, the progress of approved projects and activities within the AI Lab.
    • Prepare and submit progress and annual summary reports to the Board of HKCMCL and the government.
    • Serve as the subject matter expert on the subsidy scheme and the AI Lab, handle inquiries from different stakeholders and advising on ways to streamline various procedures.
  • Provide support for ad hoc tasks as required.

Requirements

  • Minimum of 5 years of experience in a similar role, preferably in a ecosystem building and funding management context.
  • Bachelor’s degree in Business Administration, Management, Computer Science, or any related field.
  • Demonstrated success in engaging clients and closing high-value deals.
  • Excellent negotiation and persuasion abilities, with specific examples of successful outcomes.
  • Proven experience in scheme and administrative role.
  • Excellent presentation skills, organisational and multitasking abilities.
  • Excellent analytical and problem-solving skills, with a proactive approach to identifying business opportunities.
  • Strong communication and interpersonal skills, focused on relationship building.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Good command of English, Mandarin, and Cantonese.
  • Ability to work under pressure and meet tight deadlines.

We offer competitive package to the right candidate. Interested party please apply on or before 31 May 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Infrastructure Engineer (Ref# IE250319W)

Key Responsibilities

  • Report to Head of Information and Communication Technology (ICT).
  • Design and build the best-in-class technical infrastructure for delivering AI supercomputing systems according to the required technical architecture, performance, resilience, security, energy efficiency and service levels.
  • Configure, operate and maintain the CPU/GPU computing node and its system software, AI software stack and development libraries, AI operational management platforms (i.e. technical infrastructure) of the AI supercomputing systems.
  • Develop and maintain technical infrastructure policy, standards and procedures of AI supercomputing systems to align with industry standards, frameworks and good practices.
  • Collaborate with technical infrastructure hardware and software suppliers to optimise AI frameworks and their development environment and libraries to maximise performance and effectiveness for adopting the AI supercomputing systems.
  • Manage technical infrastructure outsourcing services and their contractual agreements, implement effective measures to improve effectiveness, compliance and quality of the service delivery, manage the relationship with the outsourcing partners.
  • Define system-level requirements including processing power, memory capacity, I/O bandwidth, storage and interconnect capabilities to optimise for the operations and performance of AI supercomputing systems.
  • Conduct performance analysis, benchmarking and modeling to identify performance bottlenecks, optimise system parameters and guide the technical infrastructure enhancements.
  • Evaluate emerging AI supercomputing technologies, including GPU processor, network fabrics, storage and interconnects for the continuous advancement of AI supercomputing systems based on technical requirements, performance characteristics and cost considerations.
  • Collaborate with subject domain experts to understand the specific requirements of scientific research and data-intensive workloads for using the AI supercomputing systems and propose appropriate technical infrastructure enhancements to manage the workloads.
  • Provide necessary support to conduct risk assessment, evaluate infrastructure control effectiveness and mitigate associated risks.
  • Monitor and analyse technical infrastructure events and alerts; identify and respond to infrastructure related risks, incidents and breaches.
  • Stay up-to-date with the latest advancements in AI supercomputing hardware, software and industry trends to guide future infrastructure design and technology adoption.
  • Provide appropriate technical guidance, training and support for effective use of the AI supercomputing systems.
  • Prepare management information, key matrices and reports for continuous improvement.

Requirements

  • 5+ year proven experience as a technical infrastructure specialist covering CPU/GPU computing node and its system software, AI software stack and development libraries, and AI operational management platforms.
  • Bachelor's degree or above in computer engineering, information and communication technology, AI and data science, software engineering or related fields.
  • Experience in AI supercomputing infrastructure and system design, including CPU/GPU computing node and its system software, AI software stack and development libraries, and AI operational management platforms.
  • Experience in designing and optimising AI supercomputing infrastructure and systems for business, scientific, research, or data-intensive applications.
  • Experience in adopting hardware acceleration technologies such as GPU and NPU.
  • Understanding of performance analysis and optimization techniques for parallel computing, including profiling, tracing, and performance counters.
  • Familiarity with industry-standard interconnects and network fabrics and their impact on performance of AI supercomputing systems.
  • Knowledge of parallel programming models and frameworks and their application to AI supercomputing workloads.
  • Experience with AI supercomputing software stack components, such as compilers, runtime systems, job schedulers, and development libraries.
  • Experience in using deep learning framework such as TensorFlow, PyTorch, Caffee.
  • Understanding of programming languages such as Python, Java, C++, R and CUDA for building and implementing AI systems.
  • Good problem-solving abilities and the ability to analyse and address complex performance and scalability challenges.
  • Ability to adapt to a fast-paced and rapidly evolving technological landscape.
  • Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts.
  • Proficiency in written and spoken English and Chinese.
  • Passion with AI technical architecture, infrastructure and systems.

We offer competitive package to the right candidate. Interested party please apply on or before 31 May 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Data Centre Operator Lead(Ref# DCOL250319W)

Key Responsibilities

  • Report to Data Centre Operation Manager
  • Perform 24 x 7 shift duties in data centres
  • Supervise and manage a data centre operator team to perform the shift duties 
  • Follow procedures, instructions and checklists to carry out assigned tasks 
  • Provide operation support in data centres, including but not limited to batch processing, system monitoring, report distribution, data backup and restoration
  • Attend service hotline and coordinate service support
  • Perform first line incident monitoring, handling and escalation to upper tiers
  • Coordinate onsite access and equipment delivery, escort personnel working in the data centres whenever necessary
  • Monitor physical security, system and facility availability in data centres 
  • Perform smart hands of customer requests 
  • Prepare daily and monthly operation reports 

Requirements

  • 3-year working experience in supporting 7x24 data centre operations
  • Certificate, diploma or above in computing studies or related disciplines
  • Experience in supervising a data centre operator team
  • Basic understanding of data centre operations and facility management will be an advantage
  • Good interpersonal and communication skills
  • Good command of written and spoken English and Chinese
  • Ability to work independently and under pressure
  • 7x24 shift duty required

We offer competitive package to the right candidate. Interested party please apply on or before 31 May 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Data Centre Operator (Ref# DCO250319W)

Key Responsibilities

  • Report to Data Centre Operation Manager
  • Perform 24 x 7 shift duties in data centres
  • Follow procedures, instructions and checklists to carry out assigned tasks 
  • Provide operation support in data centres, including but not limited to batch processing, system monitoring, report distribution, data backup and restoration
  • Attend service hotline and coordinate service support 
  • Perform first line incident monitoring, handling and escalation to upper tiers
  • Coordinate onsite access and equipment delivery, escort personnel working in the data centres whenever necessary
  • Monitor physical security, system and facility availability in data centres
  • Perform smart hands of customer requests
  • Prepare daily and monthly operation reports

Requirements

  • Certificate, diploma or above in computing studies or related disciplines. 
  • Experience in supporting 7x24 data centre operations
  • Basic understanding of data centre operations and facility management will be an advantage
  • Good interpersonal and communication skills
  • Good command of written and spoken English and Chinese
  • Ability to work independently and under pressure
  • 7x24 shift duty required

We offer competitive package to the right candidate. Interested party please apply on or before 31 May 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Senior Programme Executive - Entrepreneurship (Ref# SPEE250319W)

Key Responsibilities:

  • Support the Managers for the Cyberport Incubation Programme to provide comprehensive support services for the lncubatees 
  • Handle the administration of the Incubation Programme, including progress review scheduling, mentorship services, and financial assistance for the lncubatees 
  • Handle the reimbursement of the Cyberport Accelerator Support Programme and Overseas/Mainland Market Development Support Scheme for the lncubatees 
  • Provide administrative support in regular reporting 
  • Perform any other duties as assigned by the Managers 

Requirements:

  • Minimum of 3 years of experience in funding programme management, operations management, or related roles 
  • A bachelor's degree holder, preferably in Business Administration, Computer Science, or STEM-related disciplines. 
  • Good communication, problem-solving, and collaboration skills with a helpful attitude 
  • Detail-oriented with a focus on accuracy and quality in operations 
  • Ability to work under pressure and meet deadlines in a fast-paced environment 
  • Proficiency in both written and spoken English and Chinese (including Putonghua) 
  • Proficiency in MS Office applications 
  • Previous experience relevant to incubation/accelerator/entrepreneurship programme operations, entrepreneurship services and activities are advantages 

The position is on a 12-month temporary contract.

We offer competitive package to the right candidate. Interested party please apply on or before 31 May 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Storage and Data Backup Engineer (Ref# SADBE250319W)

Key Responsibilities

  • Report to Head of Information and Communication Technology (ICT).
  • Design and build the best-in-class technical infrastructure for delivering AI supercomputing systems according to the required technical architecture, performance, resilience, security, energy efficiency and service levels.
  • Configure, operate and maintain the storage and data backup infrastructure of the AI supercomputing systems.
  • Develop and maintain storage and data backup infrastructure policy, standards and procedures of AI supercomputing systems to align with industry standards, frameworks and good practices.
  • Collaborate with storage and data backup infrastructure suppliers to optimise AI frameworks and their operational environment and libraries to maximise performance and effectiveness for adopting the AI supercomputing systems.
  • Manage technical infrastructure outsourcing services and their contractual agreements, implement effective measures to improve effectiveness,compliance and quality of the service delivery, manage the relationship with the outsourcing partners.
  • Define storage and data backup infrastructure technical requirements and interconnect capabilities to optimise for the operations and performance of AI supercomputing systems.
  • Conduct performance analysis, benchmarking and modeling to identify performance bottlenecks, optimise system parameters and guide the technical infrastructure enhancements.
  • Evaluate emerging AI supercomputing technologies, including GPU processor, network fabrics, storage and interconnects for the continuous advancement of AI supercomputing systems based on technical requirements, performance characteristics and cost considerations.
  • Collaborate with subject domain experts to understand the specific requirements of scientific research and data-intensive workloads for using the AI supercomputing systems and propose appropriate technical infrastructure enhancements to manage the workloads.
  • Provide necessary support to conduct risk assessment, evaluate infrastructure control effectiveness and mitigate associated risks.
  • Monitor and analyse technical infrastructure events and alerts; identify and respond to infrastructure related risks, incidents and breaches.
  • Stay up-to-date with the latest advancements in AI supercomputing hardware, software and industry trends to guide future infrastructure design and technology adoption.
  • Provide appropriate technical guidance, training and support for effective use of the AI supercomputing systems.
  • Prepare management information, key matrices and reports for continuous improvement.

Requirements

  • 10+ year proven experience as storage and data backup infrastructure specialist, preferably in AI supercomputing environment.
  • Experience in AI supercomputing storage and data backup infrastructure design and implementation.
  • Experience in designing and optimising AI supercomputing infrastructure and systems for business, scientific, research, or data-intensive applications.
  • Experience in adopting hardware acceleration technologies such as GPU and NPU.
  • Understanding of performance analysis and optimization techniques for parallel computing, including profiling, tracing, and performance counters.
  • Familiarity with industry-standard storage interconnect, fabrics design and their impact on performance of AI supercomputing systems.
  • Knowledge of parallel programming models and frameworks and their application to AI supercomputing workloads.
  • Experience with AI supercomputing software stack components, such as compilers, runtime systems, job schedulers, and development libraries.
  • Experience in using deep learning framework such as TensorFlow, PyTorch, Caffee.
  • Understanding of programming languages such as Python, Java, C++, R and CUDA for building and implementing AI systems.
  • Good problem-solving abilities and the ability to analyse and address complex performance and scalability challenges.
  • Ability to adapt to a fast-paced and rapidly evolving technological landscape.
  • Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts.
  • Proficiency in written and spoken English and Chinese.
  • Passion with AI technical architecture, infrastructure and systems.

We offer competitive package to the right candidate. Interested party please apply on or before 31 May 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Manager - Cybersecurity & Data Protection (Ref# MCDP250319W)

Key Responsibilities

  • Report to Head of Information and Communication Technology (ICT).
  • Formulate strategy and roadmap of cybersecurity management to safeguard information assets and protect against cyber and technology risks.
  • Develop, implement and maintain cybersecurity governance, policy, standards and procedures that align with industry standards, frameworks and good practices.
  • Implement and manage effective security controls and measures to secure ICT infrastructure, systems, networks, storage and endpoints.
  • Conduct regular cybersecurity resilience assessment to evaluate the control effectiveness and identify weaknesses to maintain the maturity and capability of the defined security posture.
  • Deploy and manage security tools and technologies such as firewalls, intrusion detection systems, anti-malware software and encryption mechanisms.
  • Collaborate with cross-functional teams to integrate security controls into new and existing ICT systems and projects.
  • Stay updated on emerging cybersecurity threats, trends, and technologies to proactively mitigate risks and enhance security posture.
  • Monitor and analyse security events and alerts to detect and respond to security incidents and breaches.
  • Respond to cybersecurity incidents and breaches by implementing incident response procedures and coordinating with relevant stakeholders.
  • Perform ICT outsourcing security assessment to mitigate cyber and technology risks and recommend appropriate remediation actions whenever appropriate. 
  • Conduct security awareness training and education programs for employees to promote cybersecurity awareness and best practices.
  • Prepare management information, key risk indicators and reports related to cybersecurity activities to facilitate management decision making.

Requirements

  • 5+ year proven experience as a cybersecurity specialist or similar role.
  • Bachelor's degree or above in cybersecurity, information and communication technology related fields.
  • Industry recognized qualifications such as CISM, CISSP, CEH, CCSP and CCSK are desirable.
  • Experience of formal cybersecurity resilience assessment, associated methodology, processes and good practices.
  • Experience with security techniques and tools such as firewalls, intrusion detection systems, anti-malware software, SIEM solution and vulnerability scanners.
  • Proficiency in cybersecurity architecture, frameworks and standards, with a strong understanding of security principles, technologies and best practices of cyber safeguard and defence.
  • Good knowledge of cyber threat monitoring, analysis and prevention, and relevant techniques and tools to respond and protect against cybersecurity incidents and breaches.
  • Good technical knowledge and understanding of the cybersecurity impacts for adopting new and existing technologies.
  • Good interpersonal skills to be able to communicate, influence and negotiate with various stakeholders.
  • Ability to self-start and take ownership of assigned tasks and projects.
  • Proficiency in written and spoken English and Chinese.

We offer competitive package to the right candidate. Interested party please apply on or before 31 May 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Senior Manager - AI Ecosystem and Model Support (Ref# SMAIEMS250319W)

Key Responsibilities

  • Identify and recruit technical partners to enhance the AI ecosystem and broaden capabilities.
  • Create and implement technical programs aimed at upskilling the AI community to keep pace with industry advancements.
  • Coordinate with internal technical and service teams to recommend solution design from a commercial & technical perspective.
  • Address technical inquiries and provide expert guidance to clients, ensuring their understanding of service provision.
  • Collaborate with internal teams and vendors, including infrastructure, network, information security, data centre operation, etc., to ensure smooth service delivery. 
  • Provide expert advisory to AISC customers on AI development and deployment strategies.
  • Collect and analyze feedback from customers to propose enhancements of AI offerings.
  • Explore, design, and develop new offerings tailored to the needs of the AI community, from initial design to deployment.
  • Conduct presentations, demonstrations, and technical sharing to promote AI-related services. 
  • Responsible for the technical assessment of AI Subsidy Scheme applications.
  • Provide support for ad hoc tasks as required.

Requirements

  • 8+ year proven experience as an AI application specialist, AI specialist, pre-sales engineer or similar role.
  • Bachelor's degree or above in computer engineering, information and communication technology, AI and data science, software engineering or related fields.
  • Knowledge and understanding of the GPU infrastructure and architecture will be an advantage.
  • Strong networking and relationship-building skills to identify and recruit technical partners.
  • Ability to design educational and training programs tailored for the AI community.
  • Proven advisory capabilities to guide customers through AI development and deployment processes.
  • Excellent communication and interpersonal skills to engage with customers and collect feedback.
  • Strong organizational and project management skills to oversee the design and launch of new offerings.
  • Strong analytical abilities to assess market trends, customer needs, and effectiveness.
  • Experience in implementing AI solutions and machine learning models to innovate business operation and services for improving efficiency and delivery.
  • Understanding of programming languages such as Python, Java, C++, R and CUDA for building and implementing AI systems.
  • Experience in using deep learning frameworks such as TensorFlow, PyTorch, Caffee.
  • Good presentation skills, ability to explain complex technical issues to both technical and non-technical stakeholders.
  • Good command of English, Mandarin, and Cantonese.
  • Ability to work under pressure and meet tight deadlines.

We offer competitive package to the right candidate. Interested party please apply on or before 31 May 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Solution Architect (Ref# SA250319W)

Key Responsibilities

  • Coordinate with internal technical and service teams to support solution design from a commercial & technical perspective.
  • Address technical inquiries and provide expert guidance to clients, ensuring their understanding of service provision.
  • Support the preparation of presentations, demonstrations, and technical documentation to promote AI-related services. 
  • Conduct service support and training for relevant users, guide customers through the onboarding process to ensure a seamless integration of solutions.
  • Collaborate with internal teams and vendors, including infrastructure, network, information security, data centre operation, etc., to ensure smooth service delivery. 
  • Collect customer feedback on solutions and recommend enhancements based on their needs.
  • Provide expert advisory services to customers on optimal network and infrastructure design tailored to their requirements.
  • Research, explore, and test new market solutions to enhance the existing service offerings, and build a comprehensive knowledge base for internal and customer reference.
  • Responsible for the technical assessment of AI Subsidy Scheme applications.
  • Provide support for ad hoc tasks as required.

Requirements

  • 6+ years proven experience as an AI application specialist, AI infrastructure, pre-sales engineer or similar role.
  • Bachelor's degree or above in computer engineering, information and communication technology, AI and data science, software engineering or related fields.
  • Proficiency in application architecture, frameworks and standards, with a strong understanding of AI development lifecycle management, technologies and best practices.
  • Hands-on experience in client-facing technical support, especially on infrastructure design, connectivity and cybersecurity.
  • Knowledge and understanding of the GPU infrastructure and architecture will be an advantage.
  • Experience in implementing AI solutions and machine learning models to innovate business operation and services for improving efficiency and delivery.
  • Understanding of programming languages such as Python, Java, C++, R and CUDA for building and implementing AI systems.
  • Experience in using deep learning framework such as TensorFlow, PyTorch, Caffee.
  • Excellent interpersonal and communications skills, can work independently with customer focus.
  • Excellent writing and technical documentation skills to produce clear requirements documents, technical papers, reports and deliverables.
  • Good presentation skills, ability to explain complex technical issues to both technical and non-technical stakeholders.
  • Good command of English, Mandarin, and Cantonese.
  • Ability to work under pressure and meet tight deadlines.

We offer competitive package to the right candidate. Interested party please apply on or before 31 May 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Funding Operation Manager - DTSPP (Ref# OM250205W)

Key Responsibilities

  • Assist in managing a Government funding programme to expedite the pace of digital transformation of small and medium enterprises (SMEs) by providing funding support to SMEs in adopting digital solutions
  • Assist Programme Manager in leading a project team to implement the overall process of applications admissions, applications vetting, fund disbursement, programme development to deliver quality deliverables and achieve targets
  • Assisting in implementing the internal and external business control process for risk management
  • Support on-going project reviews and reports of the progress of the Programme to the senior management, Advisory Panel, Vetting Committee and key stakeholders from Hong Kong SAR Government
  • Assist in conducting seminars/webinars, promotional events, consultation or training activities to create and enhance the awareness of the new funding programme
  • Perform any other duties as assigned by the management

Requirements

  • A minimum of 5 years of relevant experience and at least 1 year in organisations with similar capacity 
  • Bachelor’s degree in a related field (e.g. Business Management, Computer Science or related discipline)
  • Excellent in communication, presentation, adaptability and interpersonal skills, highly independent and motivated 
  • Pro-active personality with strong leadership qualities and strong problem solving skills
  • Proficiency in written and spoken English and Chinese; good Mandarin will be a plus
  • Proven track-record in project management and compliance 
  • Knowledge/ exposure in retail/ F&B and digital solutions is preferable
  • Good understanding of Government funding programmes will be a plus

The position is on a 1-year term contract, renewal depends on performance and operation needs

We offer competitive package to the right candidate. Interested party please apply on or before 31 March 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Funding Project Executive (Ref# PE250205W)

Key Responsibilities

  • Support implementation of Digital Transformation Support Pilot Programme (DTSPP) to expedite the pace of digital transformation of small and medium enterprises (SMEs) by providing funding support to SMEs in adopting digital solutions.
  • Conduct application assessment, eligibility and due diligence checking for programme applications, and consolidate relevant documents
  • Provide support to funding applications, initial assessment of the funding applications assigned, and prepare the relevant reports and summary lists required;
  • Handle administrative work and enquiries, prepare data analysis and statistical reports
  • Conduct on-site checking for applicants and funded projects
  • Perform any other duties as assigned

Requirements

  • Diploma or above
  • 1 year working experience preferred but not mandatory
  • Mature, self-motivated, flexible, able to work independently and meet tough deadlines
  • Well-organized and detail-oriented with good communication and interpersonal skills
  • Fluent in written and spoken English, Cantonese and Chinese
  • Proficient in PC skill, including MS word, Excel, PowerPoint and English/Chinese word processing

The position is on a 1-year temporary contract, renewal depends on performance and operation needs.

We offer competitive package to the right candidate. Interested party please apply on or before 31 March 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Network Engineer (Ref# NE250205W)

Key Responsibilities

  • Report to Head of Information and Communication Technology (ICT).
  • Design and build the best-in-class technical infrastructure for delivering AI supercomputing systems according to the required technical architecture, performance, resilience, security, energy efficiency and service levels.
  • Configure, operate and maintain the network and communication infrastructure of the AI supercomputing systems.
  • Develop and maintain network and communication infrastructure policy, standards and procedures of AI supercomputing systems to align with industry standards, frameworks and good practices.
  • Collaborate with network and communication infrastructure suppliers to optimise AI frameworks and their operational environment and libraries to maximise performance and effectiveness for adopting the AI supercomputing systems.
  • Manage technical infrastructure outsourcing services and their contractual agreements, implement effective measures to improve effectiveness, compliance and quality of the service delivery, manage the relationship with the outsourcing partners.
  • Define network and communication infrastructure technical requirements and interconnect capabilities to optimise for the operations and performance of AI supercomputing systems.
  • Conduct performance analysis, benchmarking and modeling to identify performance bottlenecks, optimise system parameters and guide the technical infrastructure enhancements.
  • Evaluate emerging AI supercomputing technologies, including GPU processor, network fabrics, storage and interconnects for the continuous advancement of AI supercomputing systems based on technical requirements, performance characteristics and cost considerations.
  • Collaborate with subject domain experts to understand the specific requirements of scientific research and data-intensive workloads for using the AI supercomputing systems and propose appropriate technical infrastructure enhancements to manage the workloads.
  • Provide necessary support to conduct risk assessment, evaluate infrastructure control effectiveness and mitigate associated risks.
  • Monitor and analyse technical infrastructure events and alerts; identify and respond to infrastructure related risks, incidents and breaches.
  • Stay up-to-date with the latest advancements in AI supercomputing hardware, software and industry trends to guide future infrastructure design and technology adoption.
  • Provide appropriate technical guidance, training and support for effective use of the AI supercomputing systems.
  • Prepare management information, key matrices and reports for continuous improvement.

Requirements

  • 5+ year proven experience as network and communication infrastructure specialist, preferably in AI supercomputing environment.
  • Experience in AI supercomputing network and communication infrastructure design and implementation.
  • Experience in designing and optimising AI supercomputing infrastructure and systems for business, scientific, research, or data-intensive applications.
  • Experience in adopting hardware acceleration technologies such as GPU and NPU.
  • Understanding of performance analysis and optimization techniques for parallel computing, including profiling, tracing, and performance counters.
  • Familiarity with industry-standard interconnects and network fabrics and their impact on performance of AI supercomputing systems.
  • Knowledge of parallel programming models and frameworks and their application to AI supercomputing workloads.
  • Understanding of AI supercomputing software stack components, such as compilers, runtime systems, job schedulers, and development libraries.
  • Understanding of deep learning framework such as TensorFlow, PyTorch, Caffee.
  • Understanding of programming languages such as Python, Java, C++, R and CUDA for building and implementing AI systems.
  • Good problem-solving abilities and the ability to analyse and address complex performance and scalability challenges.
  • Ability to adapt to a fast-paced and rapidly evolving technological landscape.
  • Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts.
  • Proficiency in written and spoken English and Chinese.
  • Passion with AI technical architecture, infrastructure and systems.

We offer competitive package to the right candidate. Interested party please apply on or before 31 March 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Data Centre Facility Management Engineer (Ref# DCFME20241002W)

Key Responsibilities

  • Report to Head of Information and Communication Technology (ICT).
  • Oversee, plan and manage all aspects of data centre facility management and the associated operations to ensure reliable and secure operations of data center infrastructure for hosting AI supercomputing systems.
  • Supervise the operations and monitor the performance of data centre facilities including structural cabling, computer rack, power distribution, cooling, fire suppression systems, security systems, sprinkler systems, generator, DCIM and UPS systems.
  • Develop and maintain policy, standards and procedures for managing data centre facilities specifically for hosting AI supercomputing systems to align with industry standards, frameworks and good practices.
  • Maintain compliance of relevant safety, environmental and regulatory standards including its documentation of all procedures and systems.
  • Collaborate with internal and external stakeholders on data center facility operations to support regular maintenance and upgrade of equipment and its systems.
  • Manage data centre’s FMO, facility vendors and their contractual agreements, implement effective measures to improve effectiveness, compliance and quality of the service delivery, manage the relationship with the vendors.
  • Provide support to conduct risk assessment and drill exercise to ensure the reliable and secure operations on data centre facilities, evaluate their control effectiveness and mitigate identified risks.
  • Plan and execute preventive maintenance and corrective actions for data centre facilities, monitor and analyse data centre facility related alerts; identify and respond to the associated facility faults and incidents.
  • Provide appropriate technical guidance, training and support for proper and effective use of the data centre facilities.
  • Prepare management information, key matrices and reports for continuous improvement.

Requirements

  • 5+ year proven experience as a data centre facility professional, preferably in AI supercomputing or mission critical data centre.
  • Bachelor's degree or above in building service, electrical engineering, mechanical engineering or related fields.
  • Proven track record with solid experience in structural cabling, computer rack, power distribution, cooling systems, fire suppression systems security systems, sprinkler systems, generator, DCIM and UPS systems.
  • Experience with mission critical data centre infrastructure and facility maintenance and incident response.
  • Experience in managing and leading a team of data centre facility engineers to maintain and support 7x24 high-availability, reliable and secure operations of data centre.
  • Understanding high performance computing technologies such as GPU and NPU, and their associated facility requirements such as electricity, interconnects, network fabrics and storage capabilities. 
  • Knowledge in data centre liquid cooling technology would be an advantage. 
  • Understanding Uptime standards and TIA-942 design standards for data centre management would be an added advantage.
  • Good problem-solving abilities and the ability to analyse and address complex performance and scalability challenges.
  • Ability to adapt to a fast-paced and rapidly evolving technological landscape.
  • Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts.
  • Proficiency in written and spoken English and Chinese.
  • Industry-recognized qualifications such as CDCP and CDFOM are desirable.

We offer competitive package to the right candidate. Interested party please apply on or before 31 December 2024 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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Director of Data Centre Operation (Ref# DDCO250319W)

Key Responsibilities:

  • Report to Head of Information and Communication Technology (ICT)
  • Formulate strategy and roadmap to build, deliver and maintain best-in-class data centre environment for supporting high-performance computing systems
  • Develop, implement and maintain governance, policy, standards and procedures in connection with data centre management and operations to align with data centre industry standards, regulations, security safeguards and good practices for hosting high-performance computing systems
  • Serve as a subject matter expert to provide advice on the data centre operations, site selection and technical requirements for hosting high-performance computing systems
  • Oversee, manage and maintain data centre facilities including power distribution, cooling, UPS, backup generator power, fire and water leak prevention, HVAC, structured cabling and computing racks.
  • Oversee, manage and maintain IT assets and equipment within data centre including processors, accelerators, network, storage and software stack
  • Lead day-to-day data centre management and operations to achieve agreed computational performance, scalability, availability, security and energy efficiency 
  • Prepare and manage data centre operations budget, track expenses, identify opportunities for cost optimization and review operational costs
  • Collaborate with stakeholders to understand the data centre requirements; stay informed about industry trends, emerging technologies and regulatory requirements to optimise data centre operations
  • Manage and maintain contractual agreements associated with data centre operations, evaluate effectiveness and quality of service delivery, manage the relationship with service providers
  • Monitor, analyse and report operational and security events and alerts; manage and respond data centre incidents and breaches
  • Assess and mitigate risks associated with data centre operations to achieve business continuity, security safeguard and operational resilience; develop and maintain emergency response plans such as contingency plans for power outages, natural disasters, cybersecurity breaches and other potential disruptions
  • Evaluate the effectiveness and quality of data centre operations, identify areas for improvement and implement corrective actions whenever necessary
  • Prepare management information, key performance indicators and reports related to data centre operations to facilitate management decision making

Requirements:

  • 10+ years of proven experience as a Data Centre Operation Specialist or similar role in a large scale 24/7 data centre environment 
  • Bachelor's degree or above in computer science, engineering, information and communication technology related fields
  • Strong expertise in data centre management and operations, preferably in a high-performance computing environment  
  • Proven experience in managing data centre facilities, infrastructure and IT equipment to support high-performance computing systems
  • Experience in managing contractual agreements associated with data centre operations and maintain relationship with service providers
  • Experience in managing data centre budgets, asset and inventory management
  • Familiarity with data centre facility management software, security protection and defence tool sets, IT service management platform to maintain data centre operations
  • Knowledge of data centre industry standards, regulations, security safeguards and good practices such as Uptime Institute, TIA-942, ISO27001, incident and problem management, business contingency planning, operational resilience and site disaster management
  • Knowledge of industry-standard interconnects and network fabrics to support high-performance computing systems
  • Knowledge of high-performance computing software stack components such as compilers, runtime systems, job schedulers, and scientific libraries
  • Excellent problem-solving abilities to analyse and address complex performance, availability, security and scalability challenges 
  • Ability to adapt to a fast-paced and rapidly evolving technological landscape
  • Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts
  • Proficiency in written and spoken English and Chinese

We offer competitive package to the right candidate. Interested party please apply on or before 31 May 2025 in confidence with resume in Word document, stating present and expected salary, and available date and quote the reference by email to: hr@cyberport.hk (Please mark the ref. no. on the email header).

Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

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CyberLink Vol. 198 Mar 2025
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